Benefits:

401(k) matching
Company parties
Competitive salary
Paid time off
Profit sharing
Training & development
Tuition assistance

Position Overview:

We are seeking a highly organized and detail-oriented Receptionist to join our dynamic team at Brady Nelson State Farm Agency. The ideal candidate will play a vital role in creating a welcoming atmosphere for clients and contributing to the overall efficiency of our office. As the first point of contact for our clients, you will embody our commitment to exceptional customer service, ensuring a positive and productive workplace.

Key Responsibilities:

Front Desk Management: Greet clients and visitors with a friendly and professional demeanor, ensuring a warm and welcoming environment.
Call Handling: Answer incoming calls promptly and courteously, directing them to the appropriate staff members or departments while taking detailed messages when necessary.
Appointment Scheduling: Manage and coordinate appointments for clients and team members, ensuring efficient use of time and resources.
Administrative Support: Perform various administrative tasks including filing, data entry, and maintaining organized records to support the smooth operation of the agency.
Client Relations: Build and maintain strong relationships with clients, addressing inquiries and concerns in a timely and effective manner.
Office Supplies Management: Monitor and manage office supplies inventory, placing orders as needed to ensure the office is well-stocked.
Collaboration: Work closely with team members to support ongoing projects and initiatives, fostering a collaborative and positive work environment.

Qualifications:

Previous experience in a receptionist or customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $46,000.00 - $50,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Federal Way, WA and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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